It is a new technological feature that is consisted of hardware and software connected between Nissan cars and a mobile app helps the end user to have more control over their vehicle, where it offers several notification services, monitoring systems, and other convenience features.
Nissan SmartCar consists of many features, all to serve the customer's benefit. Such as:
No, at Nissan, we are always exploring new ideas and researching new options that will add value to our customers. Within the coming months new features will be incorporated in Nissan SmartCar.
The standard offered service subscription is free of charge for the initial 1 to 3 years from date of vehicle purchase depending on the model. For Nissan Patrol and Maxima model year 2016, the standard subscription is 3 years.
The service renewal packages are based on an annual subscription as follows:
Today we bring the App as a standard feature on the flagship SUV and Sedan and shortly it will be introduced on GTR, and in the future we have plans to expand to most of Nissan line-up
The technology can be installed on Patrol vehicles from MY10 and beyond as an accessory and will soon be made available across Nissan Network
Nissan Smartcar system is covered under the regular vehicle warranty.
No, today the feature is a standard feature on Maxima and Patrol MY16
Yes you can access and utilize all the app function through your phone from anywhere in the world as long as you have internet connectivity, however the service will not work outside the country where the vehicle has been sold in. if the car leaves the market it is sold in the vehicle will go offline and can no longer be accessed using your hand held device until the cars return.
The app is available for Apple and Android
Yes, you can install it on up to 3 devices per vehicle
Yes, but the customer has to switch the user in the mobile app.
The technology has a number of components, first there is the hardware device that has been exclusively designed for Nissan vehicles which is a plug and play solution... this allows the vehicle to be connected through a highly secured VPN network which utilizes Machine-2-Machine (M2M) technology that is provided and supported by Etisalat through their state of the art command centre.
The technology used to connect to your car is the same used for ATM banking machines in the region and each user has a unique 6 digit PIN number to access the application, with connectivity done through a highly secured VPN network which utilizes Machine-2-Machine (M2M) technology that is provided and supported by telecom provider partner through their state of the art command centre. The backend of the system is highly secured security protocols (as SSL and TLS) utilizing complex encryption protocols at every level of the systems operating platform.
The system has gone through rigid testing and development and is designed in a way that does not allow the application to override the physical commands by the driver or user. However if the customer should face any technical difficulties with the app he should contact our dedicated tech support line which is available through the app.
We have plans to expand across the region, however this involves a lot of coordination and discussion with the Network provider as well at the concerned authorities in each market. For more information on Nissan SmartCar availability in your market, please contact your closed showroom.
Yes, the Nissan Smartcar car app will be available on other models in the future.
The easiest way to find the VIN number is by viewing the car registration documents, or at the vehicle's door jamb.
SmartCar requires GPS/GPRS connectivity on your vehicle and your smartphone. With no connection, the system will not work.